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There are some great technology solutions that help organizations manage their Learning, but a good system is only as good as the processes that support it. In this presentation, Brad Cooper, Senior Analyst for Talent Management Systems at Florida Blue, will share the processes he put in place to move from an informal, haphazard, and inefficient process to one that is streamlined, standardized, and centrally managed. He will discuss the overall process improvement project, the cultural impediments that were overcome, the magic mix of systems that allows the process to work, and will share Florida Blue’s secret sauce at the heart of this successful process.
In this workshop you’ll learn:
- Process improvement solutions to help strengthen your learning
- Obstacles you may encounter along the way
- Key learnings from Florida Blue after their journey to an improved Learning Experience